CARE GUIDE
How to care for your duvet and pillow so they last for years
Your duvet or pillow was made in our family manufactory in Poland. A few simple habits will help it stay springy, fresh and warm for a long time.
The tips below are general and for guidance only. Always check your product’s care label — it lists the specific washing symbols for that filling and fabric, and takes precedence over the general advice on this page.
5 RULES
5 rules for years of good sleep
LABEL SYMBOLS
How to read a care label
Below are the most common care symbols. They’re for illustration only — always check the exact symbols and permitted temperatures on the label sewn into your product, as they may differ between collections.
CHOOSING A PILLOW
How to choose a pillow for your sleeping position
These are general tips for sleeping comfort. If you have back or neck problems, please also ask your doctor or physiotherapist for advice on choosing a pillow.
Frequently asked questions
Questions about duvets and pillows
Short answers to what our customers ask most often. Always follow the care label of your product, too.
How often should I wash my duvet and pillow?
Change your duvet cover and pillowcase every 1–2 weeks — they protect the filling. The duvet and pillow themselves usually need washing only once or twice a year, according to the care label.
How can I stop the filling from clumping?
Filling clumps mainly because of moisture (sweat, an unaired bedroom, incomplete drying after washing) and long pressure in the same spot. A few simple habits help:
- Shake your pillow and duvet every morning — shake them from all sides so the filling spreads evenly and takes in air.
- Air them — leave the bed uncovered for a few minutes after getting up, and now and then air the duvet and pillow on a dry, breezy day. Avoid hours of strong sun.
- Don’t sit on a folded duvet — pressure crushes the filling and creates thin spots.
- Use a duvet cover and pillowcase — they protect the filling from sweat and dirt.
- Dry completely after washing — damp filling clumps fastest. Never wring the duvet. If the label allows tumble drying, use low heat with 2–3 tennis balls or dryer balls and shake the duvet out every 30 minutes or so. When drying flat, turn it every few hours and break up lumps by hand.
- Use liquid detergent, not powder — powder residue stays in the filling and sticks it together.
- Store only a dry duvet — in a breathable bag, without tight compression.
If lumps have already formed, gently break them up by hand and give the duvet a firm shake. If that is not enough, a down filling can be renovated.
Can I wash a down duvet at home?
Yes, if the care label allows it and your washing machine is large enough for the duvet to move freely. Thorough drying is the key — damp down clumps. Large down duvets are best taken to a laundry.
Which duvet for summer and which for winter?
Duvets differ in fill weight — the amount of filling. A summer duvet is the lightest, a winter one the warmest, and an all-season duvet sits in between. A 4 Seasons duvet is two duvets you snap together in winter. Read more in Summer or winter duvet?
Which duvet and pillow for allergy sufferers?
Synthetic fillings, such as polyester fibre or Amball fibre balls, are often recommended because they can be washed at higher temperatures. See our guide to pillow fillings for allergy sufferers. If in doubt, consult a doctor.
Why does my new duvet have a slight smell?
Natural fillings such as down or wool may have a light, natural scent after unpacking. Simply air the duvet for a few hours in a dry, well-ventilated place.
How should I store a duvet out of season?
Store a clean, dry duvet in a breathable bag, ideally cotton, in a dry place. Avoid airtight plastic bags and long, tight compression — the filling needs air.
Can an old down duvet be refreshed?
Yes. We renovate down and feathers: we wash them, dry them at around 110°C, dedust them and fill them into a new casing. A good filling then serves for years to come.
Something is wrong with my product — what should I do?
Contact us through the platform where you bought the product (e.g. Allegro messages). That is where we can check your order and help fastest.
Important information
The advice on this page is general and for guidance only. It does not replace the washing and care instructions on your product’s label, which contain the manufacturer’s binding recommendations for the materials and fabrics used. Failure to follow the label instructions may damage the product and limit your rights under the guarantee or statutory warranty.
If you’re unsure how to care for a particular product, get in touch: amw@amw.pl.