Family traditionsince 1915

Care

CARE GUIDE

How to care for your duvet and pillow so they last for years

Your duvet or pillow was made in our family manufactory in Poland. A few simple habits will help it stay springy, fresh and warm for a long time.

The tips below are general and for guidance only. Always check your product’s care label — it lists the specific washing symbols for that filling and fabric, and takes precedence over the general advice on this page.

AMW bedding

5 RULES

5 rules for years of good sleep

1
Air it every morning
Pull back your duvet and air the bedroom for 15–30 minutes after you get up. This lets the filling release the moisture built up overnight, so it stays lofty and fresh for longer.
2
Always use a cover
Duvet covers and pillowcases protect the fabric and filling from dirt, sweat and dust. Wash them every 1–2 weeks — they, not the duvet, need washing most often.
3
Wash according to the label
Always choose the temperature, programme and detergent according to the symbols on your product’s label — they vary depending on the filling and fabric. Down and feathers usually need a delicate cycle and a low spin speed.
4
Dry it thoroughly
Natural fillings that aren’t fully dry — down, feathers, wool — can clump or develop an unpleasant smell. Always check the label for the permitted drying method (tumble dryer or flat drying).
5
Store it wisely
Out of season, keep your duvet or pillow in a breathable cotton bag in a dry place. Avoid airtight plastic bags — they stop air circulating and encourage damp.

LABEL SYMBOLS

How to read a care label

Below are the most common care symbols. They’re for illustration only — always check the exact symbols and permitted temperatures on the label sewn into your product, as they may differ between collections.

40
Washing
A tub of water with a number inside shows the maximum washing temperature in °C. A crossed-out tub means the product must not be machine washed.
Bleaching
A triangle shows whether bleaching is allowed. An empty triangle means bleach may be used; a crossed-out triangle means no bleach, especially chlorine bleach.
Drying
A square with a circle means tumble drying — the dots inside indicate the permitted temperature. A crossed-out symbol means the product must not be tumble dried.
P
Dry cleaning
A circle indicates whether the product can be dry cleaned. A crossed-out circle means it must not be taken to a dry cleaner.

CHOOSING A PILLOW

How to choose a pillow for your sleeping position

These are general tips for sleeping comfort. If you have back or neck problems, please also ask your doctor or physiotherapist for advice on choosing a pillow.

Side sleepers
Choose a higher, firmer pillow that supports your neck and fills the gap between your head and shoulder.
Back sleepers
A medium-height pillow with moderate resilience works best — it keeps your head in line with your spine.
Front sleepers
A low, soft pillow is best (or none at all), so your neck isn’t bent back all night.

Frequently asked questions

Questions about duvets and pillows

Short answers to what our customers ask most often. Always follow the care label of your product, too.

How often should I wash my duvet and pillow?

Change your duvet cover and pillowcase every 1–2 weeks — they protect the filling. The duvet and pillow themselves usually need washing only once or twice a year, according to the care label.

How can I stop the filling from clumping?

Filling clumps mainly because of moisture (sweat, an unaired bedroom, incomplete drying after washing) and long pressure in the same spot. A few simple habits help:

  • Shake your pillow and duvet every morning — shake them from all sides so the filling spreads evenly and takes in air.
  • Air them — leave the bed uncovered for a few minutes after getting up, and now and then air the duvet and pillow on a dry, breezy day. Avoid hours of strong sun.
  • Don’t sit on a folded duvet — pressure crushes the filling and creates thin spots.
  • Use a duvet cover and pillowcase — they protect the filling from sweat and dirt.
  • Dry completely after washing — damp filling clumps fastest. Never wring the duvet. If the label allows tumble drying, use low heat with 2–3 tennis balls or dryer balls and shake the duvet out every 30 minutes or so. When drying flat, turn it every few hours and break up lumps by hand.
  • Use liquid detergent, not powder — powder residue stays in the filling and sticks it together.
  • Store only a dry duvet — in a breathable bag, without tight compression.

If lumps have already formed, gently break them up by hand and give the duvet a firm shake. If that is not enough, a down filling can be renovated.

Can I wash a down duvet at home?

Yes, if the care label allows it and your washing machine is large enough for the duvet to move freely. Thorough drying is the key — damp down clumps. Large down duvets are best taken to a laundry.

Which duvet for summer and which for winter?

Duvets differ in fill weight — the amount of filling. A summer duvet is the lightest, a winter one the warmest, and an all-season duvet sits in between. A 4 Seasons duvet is two duvets you snap together in winter. Read more in Summer or winter duvet?

Which duvet and pillow for allergy sufferers?

Synthetic fillings, such as polyester fibre or Amball fibre balls, are often recommended because they can be washed at higher temperatures. See our guide to pillow fillings for allergy sufferers. If in doubt, consult a doctor.

Why does my new duvet have a slight smell?

Natural fillings such as down or wool may have a light, natural scent after unpacking. Simply air the duvet for a few hours in a dry, well-ventilated place.

How should I store a duvet out of season?

Store a clean, dry duvet in a breathable bag, ideally cotton, in a dry place. Avoid airtight plastic bags and long, tight compression — the filling needs air.

Can an old down duvet be refreshed?

Yes. We renovate down and feathers: we wash them, dry them at around 110°C, dedust them and fill them into a new casing. A good filling then serves for years to come.

Something is wrong with my product — what should I do?

Contact us through the platform where you bought the product (e.g. Allegro messages). That is where we can check your order and help fastest.

Important information

The advice on this page is general and for guidance only. It does not replace the washing and care instructions on your product’s label, which contain the manufacturer’s binding recommendations for the materials and fabrics used. Failure to follow the label instructions may damage the product and limit your rights under the guarantee or statutory warranty.

If you’re unsure how to care for a particular product, get in touch: amw@amw.pl.